National Support for the South African Agricultural Community
Whether you are a commercial farmer in the Free State, a dealership in Gauteng, or a smallholder in KZN, our team is here to ensure your machinery trade is seamless. At AgriTrader SA, we pride ourselves on professional, human-to-human support. No automated bots—just expert assistance for the South African agricultural sector.
How to Reach Our Team
- WhatsApp Support (Fastest): Direct access to our support desk. Ideal for quick questions regarding listing uploads or image issues.
- Email Enquiries: For formal support, dealer account applications, or billing enquiries.
- Email: [email protected]
- National Headquarters: Based in Heidelberg, Western Cape, serving all 9 provinces of South Africa.
Send a National Support Request
Use the form below to reach our desk. Please specify your province to help us route your enquiry efficiently.
Professional Support Categories
- High-Value Featured Listings: Assistance with upgrading your machinery to “Premium” status for national homepage exposure.
- Dealer Account Solutions: Dedicated support for dealerships managing high-volume inventory.
- Verification & Safety: Report suspicious activity or request a listing verification.
- Technical Assistance: Help with the Classifieds Light dashboard or image upload troubleshooting.
- Bulk Listing Support: Assistance for farm liquidations or auction previews.
Service Level Agreement (SLA)
| Contact Method | Response Window | Availability |
| Within 2–4 Hours | Mon–Fri (08:00–17:00) | |
| Within 24 Hours | Mon–Fri | |
| Contact Form | Within 24 Hours | Mon–Fri |